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Delivery Policy

Welcome to Earth Altering. We strive to provide a seamless and efficient delivery experience for all our customers. Below, you will find detailed information on how our delivery process works for the online courses you purchase from our website.

Course Delivery

  1. Instant Access: Once your payment is successfully processed, you will receive instant access to the course materials. You can start learning immediately without any delay.

  2. Confirmation Email: After your purchase, you will receive a confirmation email containing your order details, a receipt, and instructions on how to access your course. Please ensure that you provide a valid email address during the registration process.

  3. Member Dashboard: All purchased courses will be available in your member dashboard. You can log in to your account at any time to access your course materials.

  4. Downloadable Resources: Some courses may include downloadable resources such as PDF files, templates, or worksheets. These can be accessed directly from the course modules and downloaded to your device.

Technical Requirements

To ensure you have the best learning experience, please make sure you meet the following technical requirements:

  • A stable internet connection

  • An updated web browser (Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge)

  • A device with audio capabilities for video and audio content

  • Any specific software or applications mentioned in the course prerequisites

Support

If you experience any issues accessing your course or have any questions, our support team is here to help. Please contact us at earth.altering@gmail.com. We aim to respond to all inquiries within 24 hours.

Refund Policy

The course is non refundable, if you are not satisfied we can schedule a 1:1 phone call with you to ensure you feel confident in the teachings :-)

Changes to this Policy

We reserve the right to update or modify this Delivery Policy at any time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this policy periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us at:

Thank you for supporting Earth Altering. We are committed to providing you with a high-quality learning experience.

“Earth Altering respectfully acknowledges the traditional owners and custodians of the land on which they create, live and travel. We honour First Nations perspectives and cultural narratives and pay our deepest respects to Elders past, present and emerging.”